Citizen Complaints
The Police Department for Walnut Springs ISD is committed to maintaining the highest standards of professionalism, integrity, and accountability within the department. We value the trust placed in us by our students, parents, staff, and community, and we take all concerns seriously. This complaint form is provided to ensure that any questions, concerns, or complaints regarding the conduct or actions of our department or its personnel can be formally reviewed. All submissions will be handled with care, fairness, and confidentiality to the extent permitted by law. Your feedback is important and helps us continually improve our service to the Walnut Springs ISD community.
The Texas Government Code Section 614.022 requires our agency to accept signed, notarized statements (originals) only. All signed complaints are reviewed at the executive level. If you wish to be contacted and/or notified of the status of your complaint, you may call 254-797-2132.
Citizen Compliments
We are proud of the dedication, professionalism, and care our officers demonstrate every day in serving our students, staff, and community. We recognize the positive impact our team can have, and we welcome your feedback to acknowledge exemplary service. This compliment form allows members of the public to formally recognize officers who have gone above and beyond in their duties. Your submissions will be shared with the appropriate personnel and help reinforce the values and standards that make our department strong. Thank you for taking the time to celebrate the positive contributions of our officers.
To compliment an officer please email either the Chief of Police or the Superintendent at the address below.
Chief Alicia Wallum
Superintendent Tim Hensley